Enrolment & Fee Payment

  • Parents should complete the enrolment form and then make a crossed cheque payable to "Butterfly Milk Creative English Group" or pay in cash.
  • Tuition fees are payable upon enrolment. No place is confirmed until full payment has been received.
  • "Refer Friend" Promotion : Applicable to new parents only (not including spouses).
  • ButterflyMilk Library Fee terms : Late charge $10 and damages or lost charge $50.  

Teacher Arrangement

  • Butterfly Milk Creative English School reserves the right to allocate, change and rearrange teachers within specific classes as we see necessary. 

Make-up Classes

  • For sick leave,please provide a medical certificate, or we will be unable to arrange a make-up class.
  • For travel leave, please give 14days's notice, or we will be unable to arrange a make-up class.
  • Only one make-up class can be arranged every four weeks (Sick leave will be dealt with on a case by case basis).
  • We only accept a Chineses or Western registered  doctor's note for make-up classes. 

Enforced Closures 

  • We are able to arrange make-up classes due to the following enforced closures.
  • Classes shall be suspended during a red/black rainstorm or typhoon signal no.3 or above is hoisted.
  • Classes with a start time 2 hours after signal cancellation will be resumed as scheduled.

Photographs & Videos

  • The centre will preserve the confidentiality of information concerning students and parents.
  • Parents also recognize and accept that photographs and videos may be taken in the centre for training or marketing purposes. Objections may be made in written form to the centre.

Dispute

  • In case of dispute, the company reserves the right to make the final decision.